Abacus Plumbing Joins Forces with Amazing Workplace® to Measure and Improve Employee Happiness®
What truly powers Abacus is its people.
Creating a Culture Where People Thrive
Abacus Plumbing, Air Conditioning, & Electrical has built its reputation as a trusted provider of high-quality services in the greater Houston area. Since 2003, the company has become known for professional workmanship and dependable customer service, evidenced by their 16 Better Business Bureau Awards for Excellence since 2003 and Best of the Best Plumber Award from Houston Chronicle in 2024. But behind the scenes, what truly powers Abacus is its people.
Every day, Abacus Plumbing team members wake up early, roll up their sleeves, and tackle the hard work of serving customers and supporting their families. It’s this dedication that fuels the company’s continued success — and it’s why Abacus Plumbing invests in the well-being of its employees, just as much as it invests in delivering exceptional service.
A Culture of Caring: In and Out of the Workplace
Abacus Plumbing’s commitment to people extends beyond its workforce. Through its Count on Us to Care program, the company donates to a different local charity every month, a reflection of its brand promise: You Can Count on Us. That same promise of reliability, professionalism, and integrity shapes how Abacus Plumbing shows up for the community, customers, and employees alike.
Listening to Employees
Recognizing that employee happiness is a cornerstone of organizational performance, Abacus Plumbing partnered with Amazing Workplace to launch an Employee Happiness® Conversation, a next-generation survey built on patent-pending feeling-verification technology. This interactive, anonymous process gives leaders an accurate read on how employees really feel at work.
Of those who responded, 66% reported feeling happy or very happy at work. This result is notably higher than the national average: the average US workplace reports 40% of employees are happy at work.
Conversation results point to a solid foundation. Employees at Abacus share common values, and many report feeling connected to the work and the team. Although two out of three employees already report being happy at work, the data also highlights opportunities for growth.
Turning Insight into Impact
Abacus Plumbing knows that happy employees lead to better performance, higher retention, and stronger relationships with customers. Employee voices are guiding leaders as they review results and work to increase happiness across the organization. Leaders will use employee feedback and insights from the Happiness Conversation to build on strengths and make thoughtful changes in areas where employees identified room for improvement. Their goal: To build a workplace that serves the community and where people thrive, grow, and feel proud of the work they do every day.
