Not yet an Amazing Workplace

Amazing Workplaces

vs.

Other Workplaces

68%

34%

89%

62%

What is a Certified Amazing Workplace?

Description

Amazing Workplaces genuinely care about the happiness of their employees and customers.

It means that 70% of employees have independently verified that they are often satisfied, happy, or very happy at their workplace. This is very impressive or "amazing." This is no small achievement.

An Amazing Workplace has made a commitment to their employees and customers. Amazing workplaces actively measure and work to improve happiness. It is quite amazing that these workplaces focus on what matters most to their people – happiness.

Recognition

Workplaces may receive certification by conducting a Happiness Conversation through the Amazing Workplace Platform™.  Workplaces who independently verify that 70% or more of their people (employees) often feel satisfied, happy, or very happy are certified as an Amazing Workplace for that calendar year.

How is Employee Happiness Measured?

Accurate, Verified Feelings.
Employee and customer happiness is gathered from actual employees and customers of a workplace. This process starts when workplaces send out a Happiness Conversation to their employees or customers. Employees and customers share how they feel about a workplace across many topics. Using a patent-pending technology, participants verify how they feel overall. The result is the most accurate look at how real employees and real customers feel about a workplace. In fact, results are 99.9% more accurate using our patent-pending feeling verification.
Real Employees. Real Customers.
Amazing Workplace works with companies around the world to gather real feedback from their actual employees and customers. Unlike some online review websites, employees and customers are verified. This means you can, for the first time, read verified employee and customer reviews – knowing that these are real employees, real customers. Maybe those glass doors, indeed… aren’t quite so transparent after all.

Conversations are for People. Surveys are for Monkeys.

Surveys feel like tests. Surveys look like tests. They are simply not fun. Amazing Workplace created the first ever conversation platform. Conversations are interactive, fun, and engaging. Employees and customers actually enjoy them. How do we know? We ask. Over 95% of participants prefer Amazing Workplace conversations over traditional surveys. Participation rates are over twice the industry average thanks to our conversation technology.
Other Review Websites
This score comes from people that have left online reviews of a company. Reviews might be from current or former employees/customers, or they may be from anyone. There is no way to verify that an “employee” or “customer” review is actually from an employee or customer of the company reviewed. Anyone can post a review on “employee” and “customer” review sites. They can do this for any company, at any time, and with no verification that they actually worked for or did business with the company they are reviewing.

Workplace Overview

The ubiquitous Brownismorethanchocolate-colored trucksor a plain-vanilla delivery business. United Parcel Service (UPS)is the world's largest package delivery company, transporting more than 15 million packages and documents per business day throughout the US and to 220-plus countries. Its delivery operations use a fleet of more than 100,000 motor vehicles and500-plus aircraft. In addition to package delivery, the company offers services such aslogistics and freight forwarding through UPS Supply Chain Solutions, andless-than-truckload (LTL) and truckload (TL)freight transportation throughUPS Freight. UPS is acquiringTNT Expressfor about $6.8 billion. The acquisition of TNT Express will significantly grow UPS's overseas business, especially in Europe, where it will become a market leader. TNT's networks will also help UPS expand throughout Asia and Latin America. The company's percentage of revenue from international sales could increase from its current level of 26% to up to 36% once the acquisition is complete. The acquisition will also enhance the company's ability to serve its customers' global business operations. The year 2009's global economic crisis crashed UPS's party for revenues and net income. Industries, for the most part, began their recovery ascent in 2010, and UPS followed suit, increasing both its net income and its revenues. That trend continued in 2011, when UPS recorded a rise in net income of about 14%. Year-over-year 2011 revenue rose 7%. By segment, forwarding and logistics revenue grew on strong demand forlogistics services in the retail and health-care markets and mail services. Freight revenue enjoyed an upswing from more LTL shipments, as well as increases inbase rates and fuel surcharges. Domestic package deliveryis the company's largest business segment, accounting for about 60% of sales. For those operations, the company expandedWorldport, a fully-automated air hub in Louisville, Kentucky, to increase its volume by about 35% and add room for larger, more fuel-efficient aircraft. To streamline operations more generally,in 2010 the companysolditsUPS Logistics Technologies unit toThoma Bravo, a private equity investment firm. The companyalso reduced its US regions from five to three and districts from 46 to 20, and it cut about 1,800 management and administrative jobs in the US. UPS took a $98 million restructuring hit from those efforts. In the meantime, package delivery revenueis increasing overseas, where UPS continues to expand through infrastructure investments and selected acquisitions. A $200 million, 70%expansion of its European air hub in Cologne, Germany, is one of several projects in Europe and Asia. In 2012 UPS acquired Belgium-based Kiala, which provides a platform that allows e-commerce retailers to delivergoods to a retail location for pick-up in Belgium, France, Luxembourg, the Netherlands, and Spain.In2011 the companyacted onits healthcare logistics strategy with the opening of five healthcare shipping facilities providing service to North and South America, Asia and Europe. Later in the year UPS acquired the Italian pharmaceutical logistics company Pieffe Group.The deal added facilities in Milan and Rome. Although Europe represents about half of international revenue,UPS's sights are also set on the Asia/Pacific region. In 2010the companyopenedanintra-Asia hub insouthern China; the Shenzhen facility operates asthe company's primary transitcenter in Asia and replacesan intra-Asia hub at Clark Air Force Base in the Philippines.Latin America is also getting some attention. In 2011 UPS increased its air capacity in Central and South America by 50% on about 20 weekly flights. UPS'sextensive global reach is a selling point for its supply chain management offerings, which are tailored to customers in industries such as consumer goods and retail, health care, and technology. The company is seeing a growing trend among businesses outsourcing supply chain management, viewing it as a strategic advantage to have effective management of their supply chains. Along with logistics and trucking, the company's supply chain and freight segment includes mail expediting (UPS Mail Innovations) and financial services (UPS Capital) businesses, as well as postal and business services store franchiser Mail Boxes Etc., which maintains UPS Store and Mail Boxes Etc. locations in the US and overseas.

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Employee Count

89

Founded

1994

Revenue

Unavailable

Type

Private

Headquarters

Glen Mills, PA