Employees who are happy at work are 59% less likely to leave a company or quit. No matter the source, all research points to an important fact: when employees are happy at work, they're not just more productive; they're also much more likely to stick around.
Many organizations have focused on engagement or satisfaction. But these don’t measure what matters to employees. We are still overlooking what’s most important to our business: the happiness of employees.
Amazing Workplace® is the only company that measures Employee Happiness(R). In fact, Amazing Workplace owns the registered trademark on Employee Happiness. In addition, Amazing Workplace has a patent-pending Feeling Verification Technology™ that delivers 100% accurate results on how employees truly feel.
This blog will explore why employee happiness is essential, why it’s often neglected, and how measuring it with Amazing Workplace can lead to better retention and organizational success.
The Link Between Happiness and Retention
Happy employees are more loyal, motivated, and productive at work. Research shows that when companies focus on employee happiness, they lower turnover and their employees are more productive. For instance:
- A study from the Oxford University found that happy employees are 13% more productive.
- Unhappy employees cost U.S. companies up to $550 billion a year in lost productivity, according to Gallup.
- LinkedIn's 2022 Workplace Learning Report revealed that companies that invest in employee well-being see a 33% drop in turnover since happier employees are less likely to leave.
With the Amazing Workplace Platform, companies can get real-time information about how employees feel. This empowers organizations with the tools needed to measure and improve employee happiness; thereby improving morale, boosting productivity, and lowering turnover. By focusing on happiness, organizations can drive business success.
The Hidden Cost of Not Measuring Happiness
If engagement actually worked, then why has engagement not improved in over 20 years?
To measure employees, many organizations turn to engagement surveys. However, these surveys present “scores” - which are different by engagement survey provider. The “benchmarks” presented by these engagement surveys compare how a workplace’s score compares to other companies that use the same provider. Try comparing these results to a different provider and it becomes quickly obvious that there is no validity to the “benchmarks” present in these platforms. Consider the following facts:
- The definition of engagement is different from provider to provider. There is no, single, agreed to definition of engagement.
- The questions asked by these engagement surveys are different from survey to survey and provider to provider. In other words, they are “measuring” different things.
- The engagement scores vary from provider to provider - some using a 5 point scale, some use a 10 point scale, and others use a 100 point scale.
- Hidden scoring “rules” - some engagement surveys don’t count “middle” or “NA” answers and others count them as negative responses or “disengagement.”
There is NO consistency to these engagement surveys, scores, or platforms. So what does a workplace get with an engagement platform? How valuable are the benchmarks in these platforms?
As reported by the “leading” engagement survey companies, overall employee engagement has not improved in over 20 years. 20 years of surveying employees with no improvement. 20 years of engagement surveys with no results.
If engagement was going to work, it would have worked by now. Quick fact - did you know that satisfaction was measured from 1980-2000 and that companies changed to engagement because satisfaction wasn’t working - no improvement in 20 years, no results. History has repeated itself and it's time for a change.
Employee happiness isn’t a new idea, it’s simply the right idea.
Until now, there was no way to accurately measure happiness. Amazing Workplace’s patent-pending Feeling Verification Technology™ delivers a 100% accurate employee feeling, using a proprietary 6 feeling scale.
How to Measure Employee Happiness(R) with Amazing Workplace
Amazing Workplace has over 10,000 5 star reviews from employees who have taken a Happiness Survey Conversation. When’s the last time you saw reviews from the employees that take the surveys on engagement survey company websites? We’ve looked and found nothing.
Using a proprietary Conversation Technology(™), Amazing Workplace is able to deliver a conversational experience that employees prefer. This conversational approach increases participation, completion rates, but most importantly, gets employees to open up and share how they really feel about topics that are important to them.
Toward the end of the conversation, employees are presented with how it appears they feel overall at their workplace using Amazing Workplace’s patent-pending Feeling Verification Technology™. At this moment employees can either confirm their feeling or change how they feel and share why. This verification step allows employees to confirm how they feel and delivers 100% accurate results to their company.
Benefits of Measuring Employee Happiness with Amazing Workplace
Companies that use Amazing Workplace’s Platform to measure and improve happiness are two times happier than the average happiness of other workplaces. For those focused on reducing turnover, companies report an average turnover reduction of 20% with Amazing Workplace.
Start Measuring What Matters Most: Your Employees’ Happiness.
- No one takes a job because they think they’ll be more engaged.
- No one is motivated to work hard or be more productive because of an engagement score.
- No one quits a job because their engagement score was low.
People want to be happy at work. When they are happy, they are factually more productive and don’t often quit. Candidates that see that a workplace measures and improves happiness are more likely to apply for a job and accept it. People take jobs because of the belief that they will be happy working there.
Happiness. When is your organization going to start measuring what matters most to employees? Request a demo with Amazing Workplace today and discover how to measure and improve Employee Happiness.