MIDFLORIDA Credit Union Partners with Amazing Workplace® to Support a Thriving Workplace Culture

MIDFLORIDA Credit Union has teamed up with Amazing Workplace to build on its efforts to foster an even more positive and fulfilling employee experience.

Creating a Culture Where People Thrive

MIDFLORIDA Credit Union, a leading financial institution based in Lakeland, Florida, is taking a bold step toward enhancing its workplace culture by partnering with Amazing Workplace. In July 2025, they will launch their first Employee Happiness Conversation, an innovative and confidential way for employees to share how they feel about working at MIDFLORIDA Credit Union. This initiative is designed to celebrate what’s working well, uncover opportunities for growth, and strengthen the employee experience across the organization.

Why Employee Happiness Matters

Since opening its doors in 1954, MIDFLORIDA Credit Union has delivered personalized, top-quality service to its members. Today, that same dedication extends to its internal culture. Leadership recognizes that a thriving team is essential to delivering outstanding service, fostering innovation, and driving long-term success.

Employee happiness is more than just a feel-good goal; it’s a strategic priority. A positive workplace culture enhances engagement, productivity, and retention, while improving outcomes for both customers and the business. When employees thrive, so does the organization.

But to support real change, workplaces must listen, understand employee feedback, and develop a plan of action based on that feedback. Traditional employee surveys felt outdated and impersonal, offering little real insight and no clear course of action to take.

Beyond Traditional Surveys: A New Way to Listen

In search of a more meaningful and actionable approach to employee feedback, MIDFLORIDA Credit Union partnered with Amazing Workplace. Unlike traditional surveys, Amazing Workplace’s Happiness Conversation uses a dynamic, conversation-based model. It empowers employees to speak honestly and anonymously, giving leadership deep insight into how their team is genuinely feeling.

By doing this work, MIDFLORIDA Credit Union is making a powerful statement: Success begins with employee happiness. Organizations that prioritize their people not only build stronger cultures, they build better businesses.

Launching the First Happiness Conversation

The Happiness Conversation will invite employees to engaging, interactive discussions about working at MIDFLORIDA Credit Union. Employees will be able to confidentially share their thoughts and experiences across 10 key workplace topics, from culture and communication to leadership and growth opportunities.

The Conversation process will provide detailed results showing how people feel, highlighting important trends and recommendations. MIDFLORIDA Credit Union will work with Amazing Workplace to identify strengths to celebrate and opportunities for improvement. Most importantly, leadership will develop and communicate specific action plans, ensuring transparency and accountability every step of the way.

A Commitment to the Future

This isn’t a one-and-done initiative. MIDFLORIDA Credit Union views employee happiness as a continuous journey. Leaders will provide updates as improvements are rolled out, keeping the lines of communication open with staff at all levels.

And when the time is right, MIDFLORIDA Credit Union will conduct their next Happiness Conversation, because this is just the beginning of an ongoing commitment to continuous improvement.